01.Termination of the travel contract
With the log-on offers the customer the termination of a travel contract to SURTREK obligatorily. The log-on can take place in writing, verbally, by telephone by teleprint or via electronic media (email). During a log-on for several travel express takers the applicant beside these users is responsible for their contractual obligations as for his own, if he explained this expressly and separately. The contract comes off with the acceptance by SURTREK. The customer receives also or immediately after contract conclusion a written travel acknowledgement. The customer explains itself in agreement with the storage of its data.

02. Payment
At the latest 61 days before travel start is a pre-payment at a value of USD 300,00 per travel express taker to carry at the latest 60 days out before travel start a pre-payment at a value of 50 % of the contract total. The remainder is to be carried out at the latest 30 days before travel start. With conclusion of a contract at one point in time of fewer than 61 days before travel start the payments should accordingly to be made. If the due travel price up to the contractually arranged travel start is not completely paid, SURTREK will of the performance freely and can require the customer to pay the appropriate resignation costs, if there is not a right for refusal to pay.

03. From SURTREK results performances
The range of our performances which can be furnished specification of the travel acknowledgement taking from this reference from our descriptions, figures and quotations of the travel information valid for the travel period as well as from that. SURTREK reserves itself expressly the right, out essentially entitled not to explain to substantial and foreseeable reasons before conclusion of a contract a modification of the travel specification about which the travel express taker before reservation is informed. Modifications or deviations from the travel descriptions during the journey are at any time possible for experience or adventure journey due to the type of a Trekking -, since due to road conditions, weather failures, the travel process indicated in the travel description can not be guaranteed to official arbitrariness among other things. The travel descriptions represent to that extent also only the planned travel process, without guaranteeing the exact operational sequence in the detail. Special agreements, which change the range of the contractual performances, require a written acknowledgement.

04. Cost modifications
04.1 performance and price adjustments
Modifications and deviations of insignificant cruising power outputs of agreed upon contents of the travel contract, which become necessary after contract conclusion and were caused by SURTREK not again faithful and faith, are permitted, as far as thereby the total cut of the posted journey is not impaired. SURTREK is justified to increase the travel price after termination of the travel contract if with it increased costs or deliveries for certain performances, how port or airport taxes or a modification for the journey concerned valid rate of exchange bill is carried and if between contract conclusion and the agreed upon travel start more than four months to be situated. If this should be the case, the customer will be informed however 21 days earliest, at the latest before travel start of it. Price increases thereafter are not admissible. The increase of the travel price may correspond at the most to the rise of the cost factor, that the increase of the travel price justified and presupposes that SURTREK classifies the calculation of the new travel price in such a way that the increase can be checked by the customer.

04.2 extra charges
All extra charges, which develop for being situated reasons as consequence of or of the travel process intended in connection with modifications out in the person of the customer during the journey, go debited to the customer and are with emergence to the respective claimant to be paid immediately. To these extra charges e.g. expenditures, those belong from the late arrival of the customer to the takeoff or to the prepared trekkingtour develop or to costs for a premature return of a migration as consequence of indisposition, illness or accident (e.g. helicopter return motion, hospital and hotel stay also for Begleitperson). To be refunded in order to meet an acute emergency, in collecting main, then the amounts laid out by SURTREK are to footstep SURTREK immediately after termination of the journey.

05. Resignation and notice by the tour operator
05.1 resignation before travel start
SURTREK can withdraw until 14 days before travel start with not achieving the number of participants from the travel contract, if one in the travel advertisement for the appropriate journey to a minimum number of participants refers. The assertion that the minimum number of participants is not achieved and the journey is therefore called off, has the customer to at the latest to 14 days before travel beginning. The customer receives then his payments made on the travel price immediately back. Further requirements are not entitled to the customer.

05.2 resignation after travel start
SURTREK it can withdraw after travel start from the travel contract if the customer disturbs the execution of the journey regardless of a warning of SURTREK lastingly or if he behaves in such measure contrary to the terms of the agreement that the immediate removal of the contract is justified. This applies in particular, if the customer to the special request of the journey (health, physical fitness, efficiency, assistance with the travel flow etc.), which is obligatorily determined, does not correspond. If SURTREK quits, then SURTREK keeps the requirement on the travel price; SURTREK must be able to be taken into account however the value of the saved expenditures as well as those advantages, the SURTREK from other one use in requirement not taken of the performances attained, including the amounts, which were credited SURTREK by the service providers. With the notice SURTREK will represent by the respective guide.

06. Resignation by the customer
The customer can withdraw at any time before travel beginning from the travel contract. The acces of the declaration of withdrawal is relevant with SURTREK. One recommends to the customer to explain the resignation in writing. Footstep the customer of the travel contract back, or he does not start, without withdrawing from the travel contract, the journey, then SURTREK can require appropriate back-up for the met travel precautions and for its expenditures. SURTREK can calculate this requirement concretely after its selection or with consideration of the following arrangement after the proximity of the point in time of the resignation the contractually agreed upon travel at the beginning add in proportional relation to the travel price. For this the following percentages are relevant:

a) with Ecuador journeys
up to 45 ays before travel start 5%
44 to 21 days before travel start 10%
20 to 15 days before travel start 50%
starting from the 14th day until departure day 100%

b) with journeys, in which cruises of several days is constituent:
(30 days or fewer before departure) cancellation due to illness: If a medical investigation is present 50% as cancellation fee will retain. 50% are credited for a journey in the future. Without medical test result 100% will retain. The test result should be indicated the registered number of the physician.
Cancellation due to a death in the family: With the death blood relatives close (marriage partners, parents or children) are credited to 50% as cancellation fee to retain, 50% for a later journey.
Cancellation for business reasons: 75% cancellation fee are credited to retain and to 25% for a later journey.
Cancellation or loss of the flight: No refunding.
Voucher for a later journey is called, each departure dependent, on the availability within the following 12 months starting from the original takeoff date. If the prices in the course of the time change, the difference must be paid by the traveler. The fees are taken off from the gross price.

07. Adhesion
If cruising power outputs are not furnished as stipulated, then the adhesion of SURTREK depends on the laws. The customer can require remedy, which can refuse SURTREK, if it requires a disproportionate expenditure. SURTREK can create remedy in the way that an equivalent indemnification is furnished, if this is reasonable for the customer and was caused the travel lack not against faithful and faith or the remedy does not represent an illegal contract modification. In the case of occurring performance disturbances the customer is obligated, the lack immediately opposite the guide to reprimand. If the customer omits the repimand of the lack imprisonment for debt, it is therefore impossible with reduction and contractual claims for damages. A notice of the travel contract by the customer because of a travel lack, which impairs the journey substantially, is admissible only if SURTREK does not carry reasonable remedy out, after the customer SURTREK set for this an appropriate period. It does not require a period setting, if the remedy is impossible, is refused by SURTREK or if the immediate notice is justified by a special interest of the customer.

08. Log-on of requirements
If the customer wants to take SURTREK up on reduction, payment of damages because of contractual or deliktischer adhesion, expenditure allowance or repayment of the travel price after notice of the travel contract or after abort of the journey for other reasons, then it has to announce these requirements within a monthly after the termination contractually designated of the journey opposite SURTREK. Service providers, travel lines or other local agencies are not authorized to the receipt by requirement log-on. The period is protected only if the assertion of the customer before its flow happened, it is, the customer without being to blame for at the adherence to the period was prevented. Requirements of the customers from guarantee and contractual adhesion fall under the statute of limitations within 6 months. The verjaehrung begins with the day, on which the journey should end after the contract. If the customer made such requirements valid, then the verjaehrung is restrained up to the day, on which SURTREK rejects the requirements in writing. Requirements from bad action fall under the statute of limitations in 3 years. Area of jurisdiction is Quito, Ecuador.

09. Limitation of liability
The contractual adhesion of SURTREK for damage is limited to the height of the travel price, as far as a damage of the customer is caused neither deliberately nor roughly negligently or as far as SURTREK is responsible the customer developed to a damage for alone because of being to blame for a service provider.
A requirement for compensation against SURTREK is to that extent limited or impossible, when due to international conventions or on such being based laws, which are be applied to by a service provider to furnishing performances, a requirement on compensation against the service provider only under certain conditions or limitations be made valid can or are under certain conditions impossible. With mountain mounting, trekkings and expeditions it is to be noted that even exists here a increased accident risk (avalanches, falling rocks, column fall, river travels, river crossings etc.), which cannot be reduced and excluded also through by prudent and precausious care of the assigned leaders perfectly. The participation in mountain climbing, trekkings and expeditions takes place in own responsibility and on own risk.

10. Cancellation of an agreement with unusual circumstances
Will represented the execution of the journey due to unusual circumstances, the SURTREK not too (war, strike, unrests, epidemic diseases, sovereign arrangements a.o.) substantially difficult, endangers or impairs, then both the customer and SURTREK can withdraw or quit from the travel contract. For or cruising power outputs already furnished still which can be furnished SURTREK an worth-appropriate remuneration is entitled. SURTREK carries extra costs for a possible back transport to the half, other extra costs is from the travel express taker to be taken over. Over it going out mutual requirements are impossible. Of course SURTREK refunds the paid travel price less a handling charge, if SURTREK can cancel the contracts with its service providers.

11. Entry- and health regulations
The traveler is responsible to entry and health regulations, inch -, pass -, visas - foreign exchange and health regulations at its expense itself for the observance. All disadvantages, which arise from the disregard of these regulations, go to its loads, even if these regulations should be modified after the reservation. If SURTREK this is technically possible, it will inform the customer of important modifications of the general regulations before the start of the journey, shown in the travel advertisement.

12. Inefficacy of individual regulations
The inefficacy of individual regulations of the travel contract does not entail the inefficacy of the entire travel contract.

Surtrek Tour Operator
Avenida Amazonas 897 y Wilson
Quito, Ecuador
Tel. 00593 2223 1534
Fax: 00593 2250 0540
Mobile: 00593 9973 5448
email: info@surtrek.com
Website: http://www.surtrek.com